Exceptional Customer Experience

Exceptional Customer Experience

There’s no secret to our success – we achieved it by going above and beyond customer needs. In return, they reward us with referrals to their friends and loved ones.

Every type of care we give at Boston Hearing Services is provided with three focused goals:

  • Establish trust with every patient to encourage a comfortable experience.
  • Explain the unknown by thoroughly describing every process we perform.
  • Implement solutions based on the patient’s lifestyle and activity level.

This has been our philosophy for over 30 years. During this time, we’ve built a team of select Doctors of Audiology with a commitment to excellence and a mutual focus – complete patient satisfaction.

We offer Complete Hearing Health Care for hearing devices – a comprehensive program that includes:

  • Regular hearing aid cleanings and hearing aid checks
  • Repair and loaner services
  • Annual hearing evaluations
  • Expert hearing aid fittings, including Bluetooth® accessories